Terms & Conditions

Ek plate’s TERMS OF USE are created to make you aware of the legal rights and responsibilities you possess whilst using the ekPlate platform both on the mobile application as well as the website or any other service platform in the future.
Terms of Use are effective for all existing and future ekPlate users. Users that include the app users as well as the vendors that are part of the ekPlate vendor list.
Please read the terms carefully.We highly recommend it.By using ek plate, you agree to our Terms of Use and have a legally binding contract with Bluinfotech Private Limited.
You agree to use ek plate’s Services at your own best judgement and risk which could include you being exposed to objectionable or inappropriate content at times on possibly all our Service Platforms which can also include Social media .
In case you do not wish to accept the terms of ekPlate you can discontinue using our services we provide.
You must agree to the Terms by one of the following:
1. Using services offered by ekPlate will be treated as an acceptance of the Terms.
2. Manually clicking accept terms of use and when made available on the mobile application or the website or other services provided by ek plate.
"User" or "You" or "Your" refers to you, as a user of our Services. A user is someone both human and also not excluding a Bot who accesses or uses the Services we provide for the purpose of sharing, displaying,publishing, hosting, transacting, or uploading information or views our pictures and includes other persons or Bots jointly participating in using the Services including without limitation a user having access to Vendors personal page to manage claimed business listings.
"Content" will include (but is not limited to) images, photos, audio, video, location data, nearby places, and all other forms of information or data. "Your content" or "User Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, profile information, and any other materials that you publicly display or displayed in your account profile. “ekPlate content" means content that ekPlate creates and make available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and third party content. "Third Party Content" means content that comes from parties other than ekPlate or its users and is available on the Services.
This website is not directed to children, and ekPlate does not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information. Furthermore you accept Compliance with Laws. You are responsible for complying with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party (ies).
EkPlate may vary or amend /change and or update its Terms of Use, from time to time entirely at its own discretion. We request you to checking these Terms from time to time and ensure continued compliance with our Terms of Use. Your use of Site after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.
EkPlate maytry provide a translation of the English version of the Terms of Use in other languages other than English. You understand and agree that any translation of the Terms into other languages is only for your convenience and that the English version shall govern the terms of your relationship with Ek plate. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.
1. EkPlate is dynamic and is constantly evolving in order to provide you with the best possible experience and information to. You acknowledge and agree that the form and nature of the Services which ekPlate provides may require effecting certain changes in it, therefore ekPlate reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the site without any prior notice.

2. EkPlate that is the software, or the software application store on any or all the platforms that makes the software available for download may include functionality to automatically check for updates or upgrades to the software. Unless your device, its settings, or computer software does not permit transmission or use of upgrades or updates, you agree that we(ekPlate), or the applicable software or software application store, may provide a notice to you of the availability of such upgrades or updates automatically push such upgrade or update to your device or computer from time-to-time. You may be required to install certain upgrades or updates to the software in order to continue to access or use the Services, or portions of ekPlate thereof (including upgrades or updates that may be designed to correct issues with the Services). Any updates or upgrades provided to you by ekPlate under the Terms shall be considered part of the Services.

3. You acknowledge and agree that if ekPlate holds the right to disable access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.

4. You acknowledge and agree that while ekPlate may not currently have a fixed upper limit on the number of transmissions you may send or receive through the Services, We may set such fixed upper limits at any time, at our discretion.

5. At ekPlate we understand user needs and preferences, and give them an option to block all non-vegetarian food items from being displayed and activating our Veg Only Mode. But as data is user generate there may be situations where users who have activated the setting will be displayed a non-vegetarian item. In such situations we request you to please share the feedback and help make the Service better for you and everyone using it.

6. By using our Services you agree to the following disclaimer: The Content on our Services is only meant for informational purposes only. EkPlate disclaims any liability for any or all information that may have become outdated since the last time the piece of information was updated and or reviewed. EkPlate holds rights to make changes and or corrections to any part of the Content on these Services at any time without prior notice. EkPlate does not guarantee the prices that are listed in menus or the availability of all menu items at any Vendor. All data on ekPlate is user generated or uploaded by the Vendor themselves unless stated otherwise, all pictures and information contained on these Services are believed to be owned by a user on ekPlate. Please email a takedown request (by using the “Contact Us” link on the home page) to the webmaster if you are the copyright owner of any Content on these Services and you think the use of the above material violates Your copyright in any way. Please indicate the exact URL of the webpage in your request. Some Images shown here may have been digitized by EkPlate. No other party is authorized to reproduce or republish these digital versions in any format whatsoever without the written permission of EkPlate.

7. EkPlate reserves the right to charge subscription and/or membership fees from a user, by giving reasonable prior notice, in respect of any product, service or any other aspect of this site anytime in future.

8. EkPlate may from time to time introduce referral and/or incentive based programs for its users (Program). These Program(s) maybe governed by their respective terms and conditions. By participating in the Program, Users are bound by the Program terms and conditions as well as the Site terms. Further, EkPlate reserves the right to terminate / suspend the User’s account and/or credits / points earned and/or participation of the User in the Program if EkPlate determines in its sole discretion that the User has violated the rules of the Program and/ or has been involved in activities that are in contravention of the Program terms and/ or Site terms or has engaged in activities which are fraudulent / unlawful in nature. Furthermore, EkPlate reserves the right to modify, cancel and discontinue its Program without notice to the User.

9. SMS and Other Notification: You hereby authorise us to send transactional and Promotional SMS to your number that is registered with us.
VII.Ekplate (EKPAY) Payment Services
• Eligibility to this services is not available to:

• anyone previously suspended or removed from the services by EKPAY

• persons under the age of 18

You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

• Registration. In order to use the EKPAY payment service, You must complete registration for EKPAY Account. When You sign up for EKPAY, You are creating a EKPAY Account that is associated with Your mobile phone number that is registered as the primary contact with Your payment source provider. Depending on the Services of EKPAY You use, You may be asked to provide information such as Your name, Payment Source information (Your credit card or debit card or prepaid payment instrument number card expiration date, EKPAY name, IFSC code and account number for the account, if applicable), date of birth, and/or Your PAN number. We may verify Your registration information with a third party verification vendor. In some cases, we may ask You to send us additional information, such as a copy of Your driving license or passport, or to answer additional questions to help us verify Your identity. The information You provide will be used by us to determine if You are eligible to begin and/or continue to use EKPAY Payment Services. Provision and use of such data is subject to the EKPAY Privacy Policy. You must register a valid Payment Source to make payment transactions. EKPAY in its sole and absolute discretion, may refuse to approve or may terminate existing registrations for the EKPAY Payment Service with or without cause or notice, other than any notice required by any applicable law, and not waived herein.

• Usage of Service.

You accept that for the purposes of the Services any transaction emanating from the mobile phone number registered by You shall be assumed to have initiated by You at your sole discretion. It is your sole responsibility to request EKPAY to suspend the Services due to change of Your registered mobile phone number or if mobile phone has been lost or has been allotted to some other person. You shall also be obliged to inform EKPAY if any, unauthorized transaction in your account, of which You have knowledge. EKPAY enables You to send or receive money.. For each transaction, Payer authorize us to process a payment of an amount, to the Receiver and from the Payment Source you have selected. You further authorize us to credit your Payment Source for payments returned by the Receiver. Receiver will receive an alert by SMS of the transactions done by the Payer.

• Payment Process Flow. For Payer: Payer is required to enter Receiver’s MERCHANT CODE and amount and select Payment Source. Once credential and transaction are authenticated and authorized, payment will be transferred to Receiver.

For Receiver: A Receiver shall be able to receive his payments in his bank account within the time agreed upon during onboarding. • Transacting on EKPAY.

Payer is responsible for any charges and related fees that may be imposed under the Payment Source terms and conditions as a result of Payer's use of a Payment Source. You acknowledge and agree that for transactions between Payer and the Receiver, EKPAY is not a party and EKPAY or other affiliates or service provider or third party licensor are not a Payer, Buyer in connection with any Payment Transaction.EKPAY accepts payments on behalf of Receiver.

No refund/cancellation will be entertained by EKPAY if the payment is claimed or credited in Receiver’s account. All Payment Transactions processed through the EKPAY Payment Service are non-refundable to Payer by the EKPAY. You may have additional refund or charge-back rights under Your Payment Source issuer agreement or applicable laws. In case of issues in transactions, You may inform us by sending an email to our customer services email address This email address is being protected from spambots. You need JavaScript enabled to view it. .EKPAY shall investigate the incident and solve your query.


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