PRIVACY POLICY

Privacy Policy

This is an important document. If you do not agree with how we use your personal information as described in this Privacy Policy, please do not browse our site or otherwise access or use the Mobile application or other Services.
Bluinfotech Private Limited("ek plate," the "Company," "we," "us," or "our,")are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use and share information which identifies you or is associated with you (“personal information”).
This policy describes the following:
  • The types of information that we may collect from you when you use our websites, applications and or other online services (collectively, our "Services"); and
  • Our practices take up for collecting, using, maintaining, protecting and disclosing that information.
  • This policy applies only to information we collect through our Services, in email, text and other electronic communications sent through or in connection with our Services.
  • This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party. We encourage you to please consult directly such third-parties about their privacy practices.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it. By setting up an account with us or using and accessing any of our software applications we make available (the “Service”), you consent to the use of your personal information as described in this Privacy Policy.


1. Information We May Collect
Information we collect directly from you We collect information from you when you voluntarily submit information to use or Services. The following are examples of when we collect information directly from you:
  • When you fill and or submit forms on the Service, including forms submitted at the time of registering to use or subscribing to the Service, posting material, reporting a problem with the Service etc.
  • Comments and opinions you send to us: such as submissions through the Service, telephone, electronic mail and regular mail or post comments, content or messages to us through a third party website where we have a profile or presence (such as Facebook and Twitter).
  • Preferences that you set on the Service: such as notifications you wish to receive.
  • Location data.
Examples of information we collect may include: name, address, telephone number, email address, comments you submit to the Service, opinions and correspondence you share with us, your internet connection, the equipment you use to access our Services and your usage details etc.


Information about how the Service is used by you
We collect data about how you use the Service such as the pages and links you access, searches you make, the time you access the Service and duration you are on it, the site you come to the Service from or go to after leaving the Service, selections and choices you make and preferences that you set when using the Service.


Information about how you connect to our Service
We collect data about the computer or other electronic device (“device”) you use to connect to the Service such as details about the type of device (which can include unique device identifying numbers), its operating system, browser and applications connected to the Service through the device, your Internet service provider or mobile network, your IP address and your devices telephone number (if it has one).


Information about your location& location settings
We collect information about your actual location (using the functionality in your device), to allow us identify your location and enable us to show where street food stalls are near you and, if you are a street food stall owner to allow you to show us where you are. You may turn the functionality off, but your user experience may be diminished.


Information You Provide directly to Us
The information we collect on our Services may include:
  • Your account information: Your full name, email address, postal code, password and any other information you may provide connected to your account, such as gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You can provide to us the same information through third-party sign-in services such as Facebook and Google Plus. In that cases, we fetch and store all informationthat is made available to us by you through these services.
  • Your preferences: Your preferences and settings for example Location, time zone third party preferences etc.
  • Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the users you follow, current and prior Vendors you visit food ordering details and history, Bookmarked Vendors etc.
  • Your searches and other activities: The search terms and words you look up and results you selected or deselected.
  • Your browsing information: How long you used our Services and which features you used; the ads you clicked on etc.
  • Your communications: Communications between you and other users or Vendors through our Services.


Your Public Posts
You may provide information such as places, hygiene ratings, comments, photos, up votes, down votes, shares, check-ins, friends, lists, etc.) to be published or displayed (hereinafter, “posted”) on areas that are publicly accessible on our Services., or transmitted to other uses of our Services or third-parties (collectively, “User Contributions”). Your User Contributions are posted for others to view at your own risk. Please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users on our Services with whom you may to choose to share you User Contributions. Hence, we do not guarantee that you User Contributions will not be viewed by unauthorized persons. We may display this information of the Services, share it with businesses and vendors, and further distribute it to a wide audience through third party sites and services.
The above information provide by you to us is used to enhance functionality and improve the quality of our Services. This information will also be used to personalise your experience when using our Services to serve you better. We also use the information and your posts to display advertising, provide support, communication purposes, and to comply with all our legal obligations.


Information about Your Friends
You have the option to request your friends to join the Services we provide by giving their contact information. If you request a friend to join and connect with you on our Services, we will use your friend’s contact information to process your request.


Information from Third Parties
We may receive information about you from third parties in the following ways
  • During collection that you use during signup to our Services by your user ID associated with any social media account (such as your Facebook and Google account) this includes the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help centre for more information about how they share information when you choose to connect your account.
  • We can also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you.


User Location Information and How to Opt Out
When you use one of our location-enabled services (by accessing any of our Services e.g. from a mobile device), we may collect and process information about your mobile device’s GPS location (which may include the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based informationSome of these We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details. This in some cases may hamper the use and functioning of the Service that is provided to you.


Cookies
Are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may top our website from functioning properly.
We, and third parties with whom we are partnered or to be partnered with , may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the Services and third party websitesA pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. Please note it is possible to disable some (but not all) cookies through your device or browser settings, but doing so may most likely interfere with certain functionality on the Services. To modify your cookie settings, please visit your browser’s help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section.
Third parties whose products or services are accessible or advertised through the Services may also use the cookies in similar manner. But as we do not control the practices of such partners and their privacy policies govern their interactions with you.


2. Uses of the Information We Collect
To manage your account and provide you with the features of the Service and to validate and keep your personal information accurate. We will use information we collect directly from you to process and respond to your queriesUnderstand & improve the content and features of our Services to serve you better andallow you to participate in interactive features offered through our Services.
To provide you with information about products or services that you request or that are fit for you. Enable us to show you ads that are relevant to you. We will use information we collect directly from you for this purpose also to provide you with customer support. As well as notices about your account.
To carry out our obligations arising from any agreements entered into between you and us. We will use information we collect directly from you, information about how you use the Service and information about how you connect to the Service for this purpose.
To notify you about changes to the Service and address complaints, comments and issues you have in relation to your use of the Service. We will use information we collect directly from you for this purpose.
To prevent, detect and investigate illegal activities, breaches of any agreements entered into between you and us and threats to the securityof the Service. We will use information we collect directly from you, information about how you use the Service and information about howyou connect to the Service for this purpose.


3. Protection of Information and Storage
EkPlatewill try to take every reasonable caution to protect the Service and data that includes your information but we need to caution you that ekPlateService could be vulnerable to hacking, virus attacks and your personal data may be at risk.


4. JOB APPLICANTS
If you submit your information to us by way of directly or through our Service when applying for a position with our company, the data will be used to consider and analyse your application. We may retain your information for any period of time that suits the company’s deaccession. This information may be shared with other companies for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyse candidate submissions for job postings. Any ideas generated for ekPlateby you during any round of Hiring or placement processes is considered free to use and execute by ekPlatewithout any prior notice and it is in your full consent that we execute the same if needed.


5. Access to your information
You have a right to request a copy of your information we hold at any time. Please email us if you would like to receive a copy of this information. There will be a small charge for processing this request.


6. Changes to Privacy Policy
EkPlatehave and continue to have the right to modify, change or update Privacy Policy at any time. However, ekPlatewill use your Personal Information in a manner consistent with Privacy Policy at the time you shared Personal Information. You are encouraged to check the ekPlateService often to get updated about Privacy Policy. As mentioned earlier by virtue of usage of the Service you provide acceptance of the Privacy Policy.

Terms & Conditions

Ek plate’s TERMS OF USE are created to make you aware of the legal rights and responsibilities you possess whilst using the ekPlate platform both on the mobile application as well as the website or any other service platform in the future.
Terms of Use are effective for all existing and future ekPlate users. Users that include the app users as well as the vendors that are part of the ekPlate vendor list.
Please read the terms carefully.We highly recommend it.By using ek plate, you agree to our Terms of Use and have a legally binding contract with Bluinfotech Private Limited.
You agree to use ek plate’s Services at your own best judgement and risk which could include you being exposed to objectionable or inappropriate content at times on possibly all our Service Platforms which can also include Social media .
In case you do not wish to accept the terms of ekPlate you can discontinue using our services we provide.
You must agree to the Terms by one of the following:
1. Using services offered by ekPlate will be treated as an acceptance of the Terms.
2. Manually clicking accept terms of use and when made available on the mobile application or the website or other services provided by ek plate.
DEFINITIONS
User
"User" or "You" or "Your" refers to you, as a user of our Services. A user is someone both human and also not excluding a Bot who accesses or uses the Services we provide for the purpose of sharing, displaying,publishing, hosting, transacting, or uploading information or views our pictures and includes other persons or Bots jointly participating in using the Services including without limitation a user having access to Vendors personal page to manage claimed business listings.
Content
"Content" will include (but is not limited to) images, photos, audio, video, location data, nearby places, and all other forms of information or data. "Your content" or "User Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, profile information, and any other materials that you publicly display or displayed in your account profile. “ekPlate content" means content that ekPlate creates and make available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and third party content. "Third Party Content" means content that comes from parties other than ekPlate or its users and is available on the Services.
ELIGIBILITY TO USE THE SERVICES
This website is not directed to children, and ekPlate does not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information. Furthermore you accept Compliance with Laws. You are responsible for complying with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party (ies).
IV. CHANGES TO THE TERMS
EkPlate may vary or amend /change and or update its Terms of Use, from time to time entirely at its own discretion. We request you to checking these Terms from time to time and ensure continued compliance with our Terms of Use. Your use of Site after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.
V. TRANSLATION OF THE TERMS
EkPlate maytry provide a translation of the English version of the Terms of Use in other languages other than English. You understand and agree that any translation of the Terms into other languages is only for your convenience and that the English version shall govern the terms of your relationship with Ek plate. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.
VI. PROVISION OF THE SERVICES BEING OFFERED BY ek plate
1. EkPlate is dynamic and is constantly evolving in order to provide you with the best possible experience and information to. You acknowledge and agree that the form and nature of the Services which ekPlate provides may require effecting certain changes in it, therefore ekPlate reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the site without any prior notice.

2. EkPlate that is the software, or the software application store on any or all the platforms that makes the software available for download may include functionality to automatically check for updates or upgrades to the software. Unless your device, its settings, or computer software does not permit transmission or use of upgrades or updates, you agree that we(ekPlate), or the applicable software or software application store, may provide a notice to you of the availability of such upgrades or updates automatically push such upgrade or update to your device or computer from time-to-time. You may be required to install certain upgrades or updates to the software in order to continue to access or use the Services, or portions of ekPlate thereof (including upgrades or updates that may be designed to correct issues with the Services). Any updates or upgrades provided to you by ekPlate under the Terms shall be considered part of the Services.

3. You acknowledge and agree that if ekPlate holds the right to disable access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.

4. You acknowledge and agree that while ekPlate may not currently have a fixed upper limit on the number of transmissions you may send or receive through the Services, We may set such fixed upper limits at any time, at our discretion.

5. At ekPlate we understand user needs and preferences, and give them an option to block all non-vegetarian food items from being displayed and activating our Veg Only Mode. But as data is user generate there may be situations where users who have activated the setting will be displayed a non-vegetarian item. In such situations we request you to please share the feedback and help make the Service better for you and everyone using it.

6. By using our Services you agree to the following disclaimer: The Content on our Services is only meant for informational purposes only. EkPlate disclaims any liability for any or all information that may have become outdated since the last time the piece of information was updated and or reviewed. EkPlate holds rights to make changes and or corrections to any part of the Content on these Services at any time without prior notice. EkPlate does not guarantee the prices that are listed in menus or the availability of all menu items at any Vendor. All data on ekPlate is user generated or uploaded by the Vendor themselves unless stated otherwise, all pictures and information contained on these Services are believed to be owned by a user on ekPlate. Please email a takedown request (by using the “Contact Us” link on the home page) to the webmaster if you are the copyright owner of any Content on these Services and you think the use of the above material violates Your copyright in any way. Please indicate the exact URL of the webpage in your request. Some Images shown here may have been digitized by EkPlate. No other party is authorized to reproduce or republish these digital versions in any format whatsoever without the written permission of EkPlate.

7. EkPlate reserves the right to charge subscription and/or membership fees from a user, by giving reasonable prior notice, in respect of any product, service or any other aspect of this site anytime in future.

8. EkPlate may from time to time introduce referral and/or incentive based programs for its users (Program). These Program(s) maybe governed by their respective terms and conditions. By participating in the Program, Users are bound by the Program terms and conditions as well as the Site terms. Further, EkPlate reserves the right to terminate / suspend the User’s account and/or credits / points earned and/or participation of the User in the Program if EkPlate determines in its sole discretion that the User has violated the rules of the Program and/ or has been involved in activities that are in contravention of the Program terms and/ or Site terms or has engaged in activities which are fraudulent / unlawful in nature. Furthermore, EkPlate reserves the right to modify, cancel and discontinue its Program without notice to the User.

9. SMS and Other Notification: You hereby authorise us to send transactional and Promotional SMS to your number that is registered with us.
VII.Ekplate (EKPAY) Payment Services
• Eligibility to this services is not available to:

• anyone previously suspended or removed from the services by EKPAY

• persons under the age of 18

You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

• Registration. In order to use the EKPAY payment service, You must complete registration for EKPAY Account. When You sign up for EKPAY, You are creating a EKPAY Account that is associated with Your mobile phone number that is registered as the primary contact with Your payment source provider. Depending on the Services of EKPAY You use, You may be asked to provide information such as Your name, Payment Source information (Your credit card or debit card or prepaid payment instrument number card expiration date, EKPAY name, IFSC code and account number for the account, if applicable), date of birth, and/or Your PAN number. We may verify Your registration information with a third party verification vendor. In some cases, we may ask You to send us additional information, such as a copy of Your driving license or passport, or to answer additional questions to help us verify Your identity. The information You provide will be used by us to determine if You are eligible to begin and/or continue to use EKPAY Payment Services. Provision and use of such data is subject to the EKPAY Privacy Policy. You must register a valid Payment Source to make payment transactions. EKPAY in its sole and absolute discretion, may refuse to approve or may terminate existing registrations for the EKPAY Payment Service with or without cause or notice, other than any notice required by any applicable law, and not waived herein.

• Usage of Service.

You accept that for the purposes of the Services any transaction emanating from the mobile phone number registered by You shall be assumed to have initiated by You at your sole discretion. It is your sole responsibility to request EKPAY to suspend the Services due to change of Your registered mobile phone number or if mobile phone has been lost or has been allotted to some other person. You shall also be obliged to inform EKPAY if any, unauthorized transaction in your account, of which You have knowledge. EKPAY enables You to send or receive money.. For each transaction, Payer authorize us to process a payment of an amount, to the Receiver and from the Payment Source you have selected. You further authorize us to credit your Payment Source for payments returned by the Receiver. Receiver will receive an alert by SMS of the transactions done by the Payer.

• Payment Process Flow. For Payer: Payer is required to enter Receiver’s MERCHANT CODE and amount and select Payment Source. Once credential and transaction are authenticated and authorized, payment will be transferred to Receiver.

For Receiver: A Receiver shall be able to receive his payments in his bank account within the time agreed upon during onboarding. • Transacting on EKPAY.

Payer is responsible for any charges and related fees that may be imposed under the Payment Source terms and conditions as a result of Payer's use of a Payment Source. You acknowledge and agree that for transactions between Payer and the Receiver, EKPAY is not a party and EKPAY or other affiliates or service provider or third party licensor are not a Payer, Buyer in connection with any Payment Transaction.EKPAY accepts payments on behalf of Receiver.



VIII.CANCELLATION/ REFUND
No refund/cancellation will be entertained by EKPAY if the payment is claimed or credited in Receiver’s account. All Payment Transactions processed through the EKPAY Payment Service are non-refundable to Payer by the EKPAY. You may have additional refund or charge-back rights under Your Payment Source issuer agreement or applicable laws. In case of issues in transactions, You may inform us by sending an email to our customer services email address This email address is being protected from spambots. You need JavaScript enabled to view it. .EKPAY shall investigate the incident and solve your query.

About

Hungry, but on the go?
Wanting something truly scrumptious that does not burn a hole in your pocket?
ekPlate’s your answer!
A revolutionary global Street Food app which helps you - Discover, get- Directed and Dig in!
ekPlate wants to help you locate the Street Food jewels who have yet retained their authentic flavors and traditions so they are motivated and empowered to continue doing what they do best. Serve great Street Food!
Go ahead pick up your phone and let the app help you discover the amazing world of Street Food.
Features
  • - VEG ONLY FILTER: The first app that gives you an option to block all non-vegetarian food items.
  • - Search by food item, vendor or location
  • - Choose from a list of food items or directly find vendors closest to you
  • - Take a look at trending vendors or food items in your city to help you make your decision
  • - Interactive map view to get a better look and get directed to the food of your choice
  • - Add your favourite food vendor on the app and help him get famous
  • - Add pictures, give ratings and reviews of the place you have visited
  • -Share your experiences with friends on social media
  • Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for any further assistance.
    Contact us at +912240022113 for any further assistance.
    Address 1305 A Highland Park 350 Oshiwara Andheri W Mumbai 53

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